At Maa Farming, we value your satisfaction and aim to provide a smooth and transparent refund process. Please review our refund policy below:

1. Eligibility: Refunds may be issued for eligible items that meet our return criteria. To be eligible for a refund, the item must be unused, unopened, and in its original condition and packaging.

2. Refund Requests: To request a refund, please contact our customer service team within 5 days of receiving your order. You can reach us via email at care@maafarming.com or by phone at +918984142437. Please provide your order number and reason for the refund request.

3. Refund Processing Time: Once your refund request is approved and the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5-7 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.

4. Refund Method: Refunds will be issued to the original method of payment used for the purchase. If the original payment method is not available (e.g., credit card expired), we may issue the refund in the form of store credit or an alternative payment method.

5. Non-Refundable Items: Certain items may not be eligible for a refund, including but not limited to perishable goods, personalized or customized items, and gift cards. Please refer to the product description or contact our customer service team for clarification on refund eligibility.

6. Shipping Costs: Shipping costs associated with the original purchase are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a mistake on our part or a defective item.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We may offer a replacement, exchange, or refund for the damaged or defective item as per our return policy.

We are committed to ensuring that you are satisfied with your shopping experience at Maa Farming. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer service team for assistance.

Thank you for choosing Maa Farming.